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customer service
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For customer service enquiries or problems relating to orders placed, send an email to
Please remember to include your name and, if applicable, details of the order you are querying. |
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technical support
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If you have looked through our help pages and are still unable to find the answer you are looking for, then please send an email to
explaining the nature of the issue. Any error messages or screen shots are welcome to help us diagnose the problem.Please note that we are unable to accept support calls by telephone. |
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general enquiries
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We welcome feedback regarding our website and music. If you have any particular requests, suggestions or comments then please send an email to
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dots 4 strings limited
48 Birling Avenue,
Bearsted,
Maidstone,
Kent,
ME14 4LN,
United Kingdom
Tel: +44 (0)1622 734153
Registered in England and Wales. Company number 5319983.
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