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help
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At dots 4 strings we take pride in customer satisfaction and want to ensure that the experience of browsing and buying string quartet sheet music from our catalogue is as trouble free as possible.
The following pages have been created to help with any questions you might have: |
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If you are still unable to find the answer you are looking for or need further help then please contact us.
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card payment failed?
From 1st July 2007, if paying with a Maestro debit card, you are advised to register with 'MasterCard SecureCode'. Non-UK customers who have not registered will find their payments rejected. This additional level of security is quick and easy to sign up to and gives you greater protection for all on-line purchases. Sign up now!
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password details not received?
Anti-spam filters are causing an ever increasing number of delivery failures (particularly to hotmail accounts). Order confirmation and login emails are sent immediately after payment has been authorised. lf you cannot locate them in your spam or junk folders then please do not hesitate to contact us. Alternatively you might like to try adding 'sales@dots4strings.com' to your safe/white list and then use the forgotten password option to re-send your password.
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