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help > system requirements
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In order to purchase and print sheet music from dots 4 strings, your computer will require a number of specific options to be set. Most computers will have these configured appropriately by default. However, if you experience any problems viewing or ordering our music, the following paragraphs should help you resolve the issue. |
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your PC 
You will need:
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Windows 98/ME/2000/XP/Vista running Internet Explorer 4 or higher, Netscape 4 or higher, Firefox, Mozilla or Opera |
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Mac OSX: 10.2.8, 10.3.9, 10.4 or higher running Safari, Firefox, Mozilla, Netscape 6 or higher, or Opera. Please note that Internet Explorer and OmniWeb are not currently supported on the Mac platform |
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an internet connection |
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access to an inkjet or laser printer (once items have been purchased and you wish to log in and print your music) |
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the free Scorch plugin (automatic download for Windows Internet Explorer users when first viewing a score) |
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JavaScript
JavaScript must be enabled in order to see the 'view score' pop-up windows and your shopping basket summary on each page.
• Internet Explorer
Setting your security level to Medium or Medium-High will enable JavaScript and still allow safe browsing:
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select Tools, Internet Options, Security, Internet |
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move the slider to Medium (5.x/6.x) or Medium-High (7.x) |
Alternatively, you can enable JavaScript independently:
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select Tools, Internet Options, Security, Internet, Custom Level |
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look for the section near the bottom of the list called Scripting, set 'Active scripting' to Enable |
• Firefox
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select Tools, Options, Content |
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tick the 'Enable JavaScript' check box |
• Opera
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select Tools, Preferences, Advanced, Content |
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tick the 'Enable JavaScript' check box |
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ActiveX (Windows Internet Explorer users only)
ActiveX must be enabled to allow the automatic installation of Scorch.
Setting your security level to Medium or Medium-High will enable ActiveX and still allow safe browsing:
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select Tools, Internet Options, Security, Internet |
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move the slider to Medium (5.x/6.x) or Medium-High (7.x) |
Alternatively, you can enable ActiveX independently:
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select Tools, Internet Options, Security, Internet, Custom Level |
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within the 'ActiveX controls and plug-ins' section near the top of the list, set 'Download signed ActiveX controls' to Prompt, and 'Run ActiveX controls and plug-ins' to Enable |
You may additionally have other security software running in which you will also need to enable the downloading of ActiveX controls.
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cookies
Cookies must be allowed to be written to your PC from this and other websites for the shopping basket to work correctly and to complete the payment processing. Our privacy policy explains more about the information we collect and the use of cookies.
• Internet Explorer 5.x
Setting your security level to Medium will allow cookies and still allow safe browsing:
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select Tools, Internet Options, Security, Internet |
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move the slider to Medium |
Alternatively, you can allow cookies independently:
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select Tools, Internet Options, Security, Internet, Custom Level |
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under the Cookies section in the list set 'Allow cookies that are stored on your computer' to Enable |
• Internet Explorer 6.x/7.x
Setting your privacy level to High or Medium High will enable cookies and still allow safe browsing:
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select Tools, Internet Options, Privacy |
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move the slider to High or Medium High |
• Firefox
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select Tools, Options, Privacy |
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in the Cookies section, tick the 'Accept cookies from sites' (2.x) or the 'Allow sites to set Cookies' (1.5.x) check box |
• Opera
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select Tools, Preferences, Advanced, Cookies |
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choose the 'Accept cookies' option (NOT 'Accept only cookies from the sites I visit') |
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pop-up blocker
The 'view score' link on each product page that allows you to view a one page preview of that title uses a pop-up window, along with all links to external sites. Depending on your pop-up blocker settings (in your browser or other software e.g. anti-spyware) these links may fail to display. If this is the case, try one of the following actions to resolve the problem:
1. Reduce the sensitivity of the pop-up blocker
• Internet Explorer 6.x/7.x
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select Tools, Internet Options, Privacy, Pop-up Blocker, Settings |
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set Filter Level to Medium |
• Firefox
The pop-up blocker in Firefox blocks those annoying automatic pop-ups. You do not need to adjust any settings to allow dots 4 strings pop-up windows.
• Opera
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select Tools, Preferences, General |
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set the pop-up filter to 'Block unwanted pop-ups' (NOT 'Block all pop-ups') |
2. Holding down CTRL + ALT as you click the link will override the pop-up blocker settings.
3. Internet Explorer 6.x/7.x users: after clicking on a blocked link, your browser will display a pop-up blocker information bar under the address bar at the top of the screen. Select either 'Temporarily Allow Pop-ups' or 'Always Allow Pop-ups from This Site'.
4. Add 'www.dots4strings.com' to the list of allowed domains in the pop-up blocker settings.
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linux
Whilst it is possible to browse the catalogue and buy from dots 4 strings using a Linux browser, Scorch is not yet available for this environment so you will NOT be able to view or print any music.
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